This documentation is for the most recent version of CrashPlan that we support: v6.5.2.
If you're looking fo the previous version, please see our article for v4.8.3
While HomeDrive has its own back up system (revisions) of up to 14 days, sometimes you might want to be able to retrieve older revisions of your files, or even have a redundancy plan for very important documents.
With vGRID Protect you can add that level of extra backup by adding the files and folders within the mapped drive that HomeDrive creates for each vault.
To back up mapped drives using vGRID Protect, the Code42 CrashPlan application needs to be installed on a per-user basis (IE not installed for "Everybody") on your computer.
If you need help setting up Code42 CrashPlan, click here
If it is already installed for Everybody, you will need to re-install Code42 CrashPlan, making sure to install it for your user account individually. Dont worry, uninstalling CrashPlan will not mean that you lose your data. Your backups are stored securely on the cloud.
Once Code42 CrashPlan has been re-installed, log in and select the folders within your HomeDrive vaults as usual.
If you have any further questions or need help, please contact our support team at firstname.lastname@example.org