This documentation is for the most recent version of CrashPlan that we support: v6.5.2.
If you're looking fo the previous version, please see our article for v4.8.3
This document shows you how to install the vGRID Protect software called Code42 CrashPlan.
You can obtain the application from the following links with your sign up email and password:
- Hamilton platform: https://protect-hlz.vgrid.nz:4285
- Auckland platform: https://protect-akl.vgrid.nz:4285
Then navigate to App Downloads, and choose the version for your operating system.
Once it has downloaded, run the installer to install the application.
When you run Code42 CrashPlan for the first time it will prompt you to sign in.
Simply enter your sign up email address into the Username field.
Add one of the below URLs to the Server address field depending on the location:
Hamilton platform: protect-hlz.vgrid.nz:4282
Auckland platform: protect-akl.vgrid.nz:4282
Then click "Continue".
You will be prompted for your password. This is the password you entered when creating your vGRID Protect account on our customer portal.
Insert your password, and click "Continue" to sign in.
Click here to see how to backup and restore your files using vGrid Protect.
If you have any further questions or need help, please contact our support team at email@example.com