"No Access" message

Kelly Jepsen -

If your HomeDrive Dashboard is displaying "No Access" you will not be able to connect to the central HomeDrive servers.

This will occur when a user's key was revoked by the central server, preventing them from accessing the fileserver, or this can happen if a fileserver has not been purchased and is past its due date, or when other account related issues occur that need to be resolved before the user is allowed to sync again.

Please contact our support team at support@vgrid.nz to check the cause of this status.

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