"Unable to mount Vault" notification

Kelly Jepsen -

HomeDrive imports Vaults by creating an encrypted virtual drive in Windows Explorer or on the Mac OSX Desktop. This means that the local image file which contains all data will be mounted in your OS. When something goes wrong during this mounting procedure, the HomeDrive notification pop-up window will show.

Possible Solutions:

  • Disabling your virus scanner
  • Reinstalling HomeDrive over your current installation (will reinstall the drivers which mount your local data file)
  • Attaching the external storage drive where your data file is stored
  • When installing HomeDrive on Mac OSX, be sure to install and run it from the administrator account
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