Setting up an IMAP account in Outlook on vGRID Exchange Mail

Jonathan Haussmann -

Here are the steps for setting up your IMAP email account in a Windows Operating System.

1. Open Control Panel --> Mail (32-bit).

2. Click on E-mail Accounts --> New

3. Click on "Manual Setup or additional server types" --> Click Next

4. Choose "Internet E-mail". For outlook 2013 onwards, choose "POP or IMAP"

5. Enter information as per the directions below:

  • Your name: Your display name
  • Email Address: Your full email address
  • Account Type: IMAP
  • Incoming server name: imap.vgrid.nz
  • Outgoing server: smtp.vgrid.nz
  • User name: Your full email address
  • Password: Your mailbox password

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6. Click on More Settings...

7. Click on Outgoing Server tab and tick the box "My outgoing server (SMTP) requires authentication"

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8. Click on the Advanced tab

  • Change the first "Use the following type of encryption connection:" dropdown from 'None' to 'SSL'
  • Change the second "Use the following type of encryption connection:" dropdown from 'None' to 'Auto'
  • Change the "Outgoing server (SMTP):" from 25 to 587

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9. Click OK button

10. Click Next - this would automatically test the account settings

11. Click Close --> Finish.

If you have any queries please email us at support@vgrid.nz

 

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