How to set up the vGRID Protect desktop software

Matt Brindley -

This document shows you how to install the vGRID Protect software called CrashPlan PROe. 
You can obtain the application from the following links with your sign up email and password: 

 Hamilton Users:

 Auckland Users:

Then navigate to App Downloads, and choose the version for your operating system. 
Once it has downloaded, run the installer to install the application. 

When you run CrashPlan PROe for the first time it will prompt you to create account. 
Simply click the "Existing account" option and enter your sign up email address and password into the Username and Password fields. 

Add one of the below URLs to the PROe Server address field depending on the location:

Hamilton Users:

Auckland Users:


Then click "Sign in".

Click here to see how to backup and restore your files using vGrid Protect.

If you have any further questions or need help, please contact our support team at


Have more questions? Submit a request


Article is closed for comments.
Powered by Zendesk